---
title: "[TEST] Elevated error rates on the Core API"
description: "Resolved · affects Keepnet TEST - Core API /health, Customer Portal · Sep 23, 2026"
base_url: "https://keepnet-sandbox.openstatus.dev"
canonical: "https://keepnet-sandbox.openstatus.dev/events/report/3092"
---

# [TEST] Elevated error rates on the Core API

[Status](/.md) › [Events](/events.md) › \[TEST\] Elevated error rates on the Core API

Sep 23, 2026 · 4 hours ago · affects: Keepnet TEST - Core API /health, Customer Portal · 4 minutes

## Updates

### + Resolved — Sep 23, 12:27 PM

affects: Keepnet TEST - Core API /health (operational), Customer Portal (operational)

Error rates have been normal for 30 minutes. This incident is resolved.

### x Monitoring — Sep 23, 12:27 PM

affects: Keepnet TEST - Core API /health (degraded performance), Customer Portal (degraded performance)

A fix has been deployed. We are monitoring the results.

### x Identified — Sep 23, 12:27 PM

affects: Keepnet TEST - Core API /health (partial outage), Customer Portal (degraded performance)

The cause has been identified as a configuration change. A fix is being prepared.

### x Investigating — Sep 23, 12:23 PM

affects: Keepnet TEST - Core API /health (partial outage), Customer Portal (degraded performance)

This is a test of the status page. We are investigating elevated error rates on the Core API.

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